On each package, the return address indicated is that of T-Pop (but the name "T-Pop" does not appear).

If a product is returned, for an address problem, for example, it will be stored free of charge for 45 days (then will be offered to a clothing collection association).

You will be able to ask for the product to be sent to another address, in which case we will take care of sending it again, subject to a return fee.

If your customer makes a mistake (size or colour for example), you will have to ask him/her to return the product, then you will have to place a manual order again, at your expense following this article.

Of course, in the event of a printing defect or error on our part, we will resend the product at our expense.

We do not send out a return notification, so you will need to monitor the status of your orders frequently.
Was this article helpful?
Thank you!