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That's pretty simple:

If you're located in a non-European country, you'll be billed excluding VAT.
If your company is within EU (excluding France) and you have an intra-community number, you'll be billed excluding VAT.
If you are located in EU, but you don't have an intra-community number, you'll be billed with 20% VAT.
If you're located in France, in all the cases, you'll be billed with 20% VAT.

It doesn't matter in which country you deliver your orders, it's the place where you are located that matters.

To resume, it’s possible to get a VAT Exemption as long as you have a registered business in the EU and a valid VAT number or if your company is outside the EU.

Inside T-Pop app choose "account details", you'll be able to enter your intra-community VAT number at the bottom of the screen.

Your VAT number will be then checked in the VIES Europe VAT numbers database. If the number is validated, your orders will be billed ex.VAT.
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