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Cancelling of an order is possible as long as, in your T-POP dashboard, the order is indicated as being "pending".

We allow a minimum of 24 hours before placing your order in production, so you must act during this time.

To cancel an order, click the order in your T-Pop dashboard and then click on the "Cancel order" button.

When its status is changed to "in production" you will not be able to cancel it: once an order is put into production, it will be printed, billed and shipped.

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