To check current status of your orders, simply check your T-Pop Dashboard.
- Open: this means we received your order, we will be able to process it soon.
You can still cancel or modify it, you have not been charged for it.
- Production: The order is gone into the production process.
It is at this precise moment that you are billed, it is no longer possible to modify or cancel it.
- Hold: There is a problem with the command or we are waiting for a feedback from your side.
This may be related to a visual or a payment problem.