To check current status of your orders, simply check your T-Pop Dashboard.

  • Open: this means we received your order, we will be able to process it soon.

You can still cancel or modify it, you have not been charged for it.

  • Production: The order is gone into the production process.

It is at this precise moment that you are billed, it is no longer possible to modify or cancel it.

  • Hold: There is a problem with the command or we are waiting for a feedback from your side.

This may be related to a visual or a payment problem.

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