The shipping address on the packages is your address, in order to reinforce your brand image (and to make T-Pop disappear completely in the eyes of your customers). You will be asked to fill in an exact address in the "Preferences" section - return address. If you do not fill in this field, the default address will be the billing address. The possible returns of parcels for lack of address or access will be automatically made to you.
In the same way, in case of error of your customer (size or color for example), it will be necessary for you to ask him to return the product to you, then it is necessary for you to place a new manual order
Of course, in the event of a printing defect or error on our part, we will resend the product at our expense.
We do not send out a return notification, so you will need to monitor the status of your orders frequently.