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Shipping

Everything you need to know about shipping settings, shipping conditions, packaging and order tracking.

Julien Boulogne avatar Marie Boulogne avatar Julien Bernard avatar
10 articles in this collection
Written by Julien Boulogne, Marie Boulogne, and Julien Bernard

The package is indicated as "delivered" but my customer has not received his order.

Julien Bernard avatar
Written by Julien Bernard
Updated over a week ago

How are returns handled?

Julien Bernard avatar
Written by Julien Bernard
Updated yesterday

Customizing of your packing slips

Julien Boulogne avatar
Written by Julien Boulogne
Updated over a week ago

My customer wants to change his order, what should I do?

Julien Boulogne avatar
Written by Julien Boulogne
Updated over a week ago

Does T-Pop ship internationally?

Julien Boulogne avatar
Written by Julien Boulogne
Updated over a week ago

How much does shipping cost?

Marie Boulogne avatar
Written by Marie Boulogne
Updated over a week ago

Who pays the customs fees?

Julien Boulogne avatar
Written by Julien Boulogne
Updated over a week ago

My order is indicated as shipped but I do not have the tracking.

Julien Boulogne avatar
Written by Julien Boulogne
Updated over a week ago

My customer's order is lost: what should I do?

Julien Boulogne avatar
Written by Julien Boulogne
Updated over a week ago

Find tracking information for my orders

Julien Boulogne avatar
Written by Julien Boulogne
Updated over a week ago
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