Shipping

Everything you need to know about shipping settings, shipping conditions, packaging and order tracking.

10 articles in this collection
Written by Julien Boulogne, Marie Boulogne, and Julien Bernard

The package is indicated as "delivered" but my customer has not received his order.

Written by Julien Bernard
Updated over a week ago

How are returns handled?

Written by Julien Bernard
Updated yesterday

Customizing of your packing slips

Written by Julien Boulogne
Updated over a week ago

My customer wants to change his order, what should I do?

Written by Julien Boulogne
Updated over a week ago

Does T-Pop ship internationally?

Written by Julien Boulogne
Updated over a week ago

How much does shipping cost?

Written by Marie Boulogne
Updated over a week ago

Who pays the customs fees?

Written by Julien Boulogne
Updated over a week ago

My order is indicated as shipped but I do not have the tracking.

Written by Julien Boulogne
Updated over a week ago

My customer's order is lost: what should I do?

Written by Julien Boulogne
Updated over a week ago

Find tracking information for my orders

Written by Julien Boulogne
Updated over a week ago